Shipping policy

At Twigsy, we take pride in delivering exception products to you. Please take a moment to review our shipping policy for a smooth experience:

We currently only ship to Australia, with Australia Post:

  • Standard Shipping: 3-5 business days
  • Express Shipping: 1-3 business days (at additional cost)

Orders are processed within 24 hours, during which our team ensured your order is carefully prepared and ready for shipment.

Once your order has been dispatched, you will receive tracking details via email to keep you updated on your delivery.

While we strice for timely deliveries, unforseen delays may occur. We appreciate your patience and understanding in such cases.

For specific questions about shipping, please reach out to our customer support team: business@twigsy.com.au.

Thank you for choosing Twigsy!